Get the right help for you

Our Customer Service team is here to help you get the best from your Worcester product throughout its lifetime. Whatever your enquiry, simply call one of our specialist advisors in Worcester, or email us.

Our call centre is currently closed, and will re-open at 07:00am tomorrow

Our online support resources are available 24 hours a day, and may be able to help you with your problem.

Online support

Our customer services and technical teams are happy to talk you through any questions you may have relating to your Worcester product. However, if you would prefer to use our website, we have a range of resources and tools relating to common heating and hot water issues which may help you.

Troubleshooting

Why not try our Troubleshooting Tool, Helpful videos or Frequently Asked Questions to help answer your enquiry?

Start troubleshooting

Product Manuals

Our website contains manuals and brochures for many Worcester Bosch products, all available to download or order in print.

Find a manual

Register a guarantee

Recently purchased a Worcester Bosch product? Remember to register your guarantee to take full advantage of our support services.

Begin registration

Smell gas?

If you suspect a gas leak call the National Gas Emergency Service on 0800 111 999

  • Don't smoke or strike matches
  • Don't turn electrical switches on or off
  • Do put out naked flames
  • Do open doors and windows
  • Do keep people away from the area affected
  • Do turn off the control valve at the meter if you can
  • Do go outside of the property for your own safety

Find a local installer

Each heating system needs custom designing. Find and contact a Worcester Accredited Installer in your area to book a home visit.

After calculating the best system for your home and hot water requirements, your installer will then provide you with a free quote.

Send enquiry

Send us an enquiry via our website and we'll get back to you as soon as we can.

Register guarantee

Register your Worcester Bosch product here by following a few simple steps.

Troubleshooting

Why not use our troubleshooting tool or frequently asked questions to help answer your enquiry?

Manuals & brochures

Lost the instructions? Don't worry. Download PDF copies of product use manuals, instructions or brochures here.

Customer Support

Find out about our service plans and book your next appointment.

Customer relations

Please contact our customer relations team if you have any feedback, comments or criticism of our products or services.