Unsure if your product is still under guarantee?
If you're unsure whether your products are still covered by their guarantee, or how much longer you have until they expire, try our Guarantee Length Checker
Find out moreDue to planned maintenance on Tuesday 11/02/25 between 11am-12pm the EasyControl and HomeCom apps will be temporarily unavailable. Please do not try and reset during this time.
Unsure if your product is still under guarantee?
If you're unsure whether your products are still covered by their guarantee, or how much longer you have until they expire, try our Guarantee Length Checker
Find out moreOur Customer Service team is here to help you get the best from your Worcester product throughout its lifetime. Whatever your enquiry, simply call one of our specialist advisors in Worcester, or email us.
Our Customer Service team is here to help you get the best from your Worcester product throughout its lifetime. Whatever your enquiry, simply call one of the specialist advisers in Worcester To make sure you get the right type of help, please select the support you need.
Our award winning technical support team will answer any technical questions you may have on Worcester boilers, solar water heating systems, cylinders, heat pumps, controls, thermostats and product accessories.
Technical Department for engineers opening times
Speak to our Renewable Technologies specialists with questions about solar thermal or heat pumps:
Contact us if you would like more information on our product range or receive advice/troubleshooting on a specific project.
Support opening times
We're available to speak to you 7 days a week, 364 days a year, at the times shown below:
Day Available Hours
Monday to Friday | 7.00am - 8.00pm |
Saturday | 8.00am - 5.00pm |
Sunday | 9.00am - 12.00pm |
Bank Holidays | 8.00am - 4:30pm |
If you suspect a gas leak call the National Gas Emergency Service on
Each heating system needs custom designing. Find and contact a Worcester Accredited Installer in your area to book a home visit.
After calculating the best system for your home and hot water requirements, your installer will then provide you with a free quote.
Send us an enquiry via our website and we'll get back to you as soon as we can.
Register your Worcester Bosch product here by following a few simple steps.
Why not use our troubleshooting tool or frequently asked questions to help answer your enquiry?
Lost the instructions? Don't worry. Download PDF copies of product user manuals, instructions or brochures here.
Find out about our service plans and book your next appointment.
Please contact our customer relations team if you have any feedback, comments or criticism of our products or services.