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Frequently Asked Questions

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I have a discontinued DT20RF. Can I still get a replacement if anything goes wrong?

Yes, we still supply the DT20RF receiver and transmitter as a spare part.



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More All FAQs

  • The MyWorcester App has now been retired and is no longer available, please download our new app.
  • How do I give my engineers access?
  • Top tips commissioning a Greenstar Danesmoor oil boiler
  • Is an external air break required when a condensate pipe is terminated into a rainwater downspout?
  • How do I re-route a condensate pipe to reduce the external run?
  • Have you got more information on how to wire controls to your range of Greenstar gas boilers?
  • How many immersion heaters do you have in your cylinders?
  • What are the kW outputs of the coils inside Worcester cylinders?
  • Is the GB162 flue system suitable to be ran externally?
  • Do I have to use the GB162 pump group or can I fit my own pump on the system?
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