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  • Professional
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  • How to buy
  • Find a new Boiler
  • Contact an Installer
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  • View all products
  • Boilers
    • Combi Boilers
    • System Boilers
    • Regular Boilers
  • Boiler Controls
    • Smart Thermostats
    • Digital Controls
  • Other products
    • Heat Pumps
    • Hybrid
    • Air Conditioning
  • Accessories
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  • Book a Repair
    • Find an Installer
    • How do I know if my boiler is broken
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    • How Boiler Service helps Boiler Efficiency
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  1. Home
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  5. Question

Frequently Asked Questions

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Frequently Asked Questions

Use the categories bellow to discover more questions and answers.

  • 66 All FAQs
  • 15 Home Heating FAQs
  • 12 Oil Boiler FAQs
  • 1 Gas Boiler FAQs
  • 8 Controls FAQs
  • 5 Solar-Thermal FAQs
  • 3 Heat Pump FAQs
  • 5 Ground Source Heat Pump FAQs
  • 1 Air Conditioning Unit FAQs
  • 5 Air to Water Heat Pump FAQs
  • 4 ErP FAQs
  • 0 Wave FAQs
  • 0 Greenstar Rewards Shop FAQs
  • 0 Greenstar Rewards FAQs
  • 0 Stoves
  • 0 Apprenticeships
  • 1 My Worcester App
  • 16 Easy Controls
  • 0 FastTrack Service

Home Heating FAQs

Question
Should I have my heating system treated or cleansed?
How often should I need to top up the pressure in the heating system?
The heating system is constantly losing pressure what should I do?
What is pluming?
Will I receive anything in writing when I have a new boiler installed?
Do you recommend treatment of the central heating water?
How does part L of the Building Regulations affect my boiler installation?
What do the error symbols mean on my boiler?
Do I need a boiler, solar panels or heat pumps to heat my home?
What is a thermostatic radiator valve (TRV)?
Why might I want to programme hot water times with my combi boiler?
My boiler is producing a 'gurgling' sound what could be the cause?
How do I know that my condensate pipe is blocked?
How to bleed a radiator
Guarantee vs Warranty

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Manuals & brochures

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Customer support

Find out about our service plans and book your next appointment.

Customer relations

Please contact our customer relations team if you have any feedback, comments or criticism of our products or services.

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